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Frequently Asked Questions

Check some questions our users usually ask us!

  • All questions
  • About
  • Accounts
  • Transactions
  • Bank card payments

01Why do i have to verify my identity to buy or sell?

Our company strictly complies with the laws in force of each country, including the KYC - AML guidelines to prevent money laundering and fraud.

02Do I need to be verified to buy with card?

Yes, you need to verify your identity with us in order to buy BTC with any payment method.

03What is Lemacoin?

Lemacoin is an Spain based exchange, where you can buy BTC in a simple and fast way from anywhere around the globe with an internet connection.

04What is the average time for a transaction?

The average time for a new buyer, who has to verify the identity before paying its 10 minutes. Considering the verification process takes about 5 minutes.

05What currencies do you accept?

Currently, we support the following currencies: USD AUD CAD EUR GBP JPY NZD. We will be able to process payments in more currencies very soon!.

06What cards do you accept?

We can process payments from all major credit/debit cards. Visa, MasterCard, American Express, Discover, Union Pay, JCB...